Whether you have questions about your hearing aid, need help with an order, or want to talk to a real person — Lenox Hearing’s support team is ready to assist.
We offer multiple support options, including live chat, email, and phone. All handled by our U.S.-based team in Dallas, Texas.
We offer a 45-day risk-free trial on all devices. If you’re not satisfied, we’ll send you a prepaid return label — no questions asked.
To start a return:
Click here to begin a return request
or email support@lenoxhearing.com
Lenox Hearing is a brand of Lenox Supply LLC, based in Dallas, TX — committed to quality, transparency, and fast U.S.-based service.
The fastest way to get help.
Tap the chat icon at the bottom right of the screen to:
Our chatbot can answer most questions instantly — and escalate to a live agent when needed.
Chat Hours: Monday–Friday, 9 AM – 6 PM CST
Send us a message anytime and we’ll respond within 24 hours (usually much sooner).
support@lenoxhearing.com
Already placed an order?
Use your tracking link from your confirmation email or click below:
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